Service Team Trainer
About the Mark Cukro:
Mark is the President of Plus One Consulting, Inc. and founder of ServiceTeamTraining.com. Mark is a national speaker and a leading resource in the field of service team development and training. Prior to starting his own company, he was the Director of Service Team Development for Colonial Properties Trust, Inc., a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.
He has developed technical and leadership programs that are critical for a service department to operate successfully and lower employee turnover.
Mark’s certifications include. CAMT1, CAMTII, EPA 608 Proctor for HVAC CFC Certification, and he is an award winning Certified Pool Operator Instructor for the National Swimming Pool Foundation which issues a five-year national certification.
He is and has been the subject matter expert for the development of the of CAMTI and CAMT II programs with the National Apartment Association as well as NAAEI Faculty.
Mark Cukro is one of the most trusted resources in the Residential Property Management Industry. He is known for his genuine passion to make practical improvements and changes that make measurable results. Service Culture is critical to the success of a company and it all starts with investing in everyone on the team in order to improve on a consistent ongoing basis. www.serviceteamtraining.com