Session Length: 3 hours Author: Anne Sadovsky Target Audience: All supervisors and those who aspire to be Program Cost: $199 Session Description: The Leadership Development Series was recorded during Anne Sadovsky’s live seminars at Georgia Tech in Atlanta, Georgia. Anne presented three workshops to an exclusive audience of invited guests. Now you have the opportunity to watch and listen to Anne’s …
Authors: Rich George and Leah Brewer Session Length: 40 minutes Target Audience: All on-site team members and central office supervisors Program Cost: $79 Session Description: Is the customer always right? Of course not…but the customer is always the customer! This course promotes seven attributes and four tools for PRECISE Customer Service, which leads to Resident Retention, through seven animated scenarios of real-life situations that occur …
Authors: Leah Brewer and Rich George Session Length: 25 minutes Target Audience: All on-site team members and central office supervisors and support staff Program Cost: $79 Session Description: Workplace harassment, hostile environment and bullying are serious threats to a successful team, employee retention and satisfaction. Are you committed to creating a workplace environment that is free of bias, prejudice and harassment – an environment that supports, nurtures and …
Most accidents can be avoided with a few easy changes and increasing awareness. This session will break it all down in detail to help you reduce and prevent accidents and injuries. Employees will learn how to identify risk and add basic prevention in six main areas: This course is for every Property Management employee at every level and position of …
The Journey from Property Management to Investment Management. • Effectively evaluate daily decisions that lead to greater NOI and ultimately value • Be able to articulate the return on investment of the decisions that they make and influence • Analyze and annotate variances in a way that is thoughtful and insightful to arm the ultimate decision makers with accurate data and knowledge to …
Session Description: Part One of Four – This is the first of a four-part series dedicated to educating multifamily professionals on how to better sell, serve and retain multicultural employees, prospects and residents.
Session Length: approximately 45 minutes Target Audience: ALL on-site and central office staff; anyone who speaks to a current or future resident, guest or another employee; primary audience is newly hired employees Program Cost: $69 Session Description: Take the fear out of Fair Housing laws through better understanding of their creation, purpose and implementation. This quick course is designed primarily for …
Lease Better, Faster, Higher, Further Session Description: Action Leasing is designed to engage the new Leasing Consultant and inspire the skilled Specialist who wants extra tips towards up-up-and-away Superhero Leasing status. This class will provide you tools to propel your leasing presentation into high gear. Learn “action and adventure” leasing techniques to transform yourself into a SuperLeaser!